Build
We audit your patient journey, identify the drop-off points in your conversion and retention funnel, and build the systems, CRM, follow-up sequences, booking flow, that close the gaps.
For MedSpa Owners· Private practice · US & UK
More loyal, high-spend patients. Less fighting over discounts.
Med spas compete in the most commoditised corner of aesthetics. If your growth strategy is built on promotions, you're in a race to the bottom with every other practice in your city.
We build systems that attract patients who buy on trust and clinical credibility and spend more with every visit.
Get a growth audit for your med spa practiceWe've spent time in your world. Here's what we know about it.
Package sales are the single strongest revenue lever for med spas
Patients who buy treatment packages have 4–6× the lifetime value of single-treatment buyers. The pathway from first appointment to package sale is a system, not luck and most med spas have never built it.
Your referral programme is almost certainly underperforming
Most med spas have informal referral approaches. Practices with a structured programme, clear incentives, an active ask, and a follow-up mechanism, see 30–50% more new patients from this source.
Male aesthetics is a fast-growing and first-mover market
Men seeking aesthetic treatments are the fastest-growing segment in aesthetics. Practices that explicitly market to and design experiences for male patients capture outsized demand that most competitors are ignoring.
Membership models dramatically increase predictable revenue
Monthly membership programmes convert single-treatment patients into reliable revenue streams. The offer design, pricing, and communication all matter and most practices get at least one of them wrong.
What med spa owners tell us before we work together.
“I'm always busy but I'm not making the money the revenue figures suggest I should be making.”
“Every time I stop promotions, bookings fall off a cliff. I feel trapped by my own marketing.”
“I have a loyal core of patients but I can't seem to grow beyond my existing network.”
“My team is excellent but our retention rate is poor and I don't know why patients stop returning.”
What a system built for your practice looks like.
Grow
We build acquisition campaigns targeting your highest-value treatment areas, develop your local search presence, implement a structured referral programme, and launch the membership model that makes your revenue predictable.
Brand
We position your med spa as the premium, medically credible destination in your market, not just another aesthetics provider, with a visual identity, content strategy, and authority positioning that reflects the clinical standard you hold.
We've done this before. Here's the closest proof we have.
Christina Moore
“The membership programme changed everything. We now have predictable monthly revenue and our patients' average spend has nearly doubled since they joined.”
- 1.9×Average patient spend
- +220Active membership subscribers
- +66%Retention rate at 12 months
Build a med spa that grows on loyalty, not promotions. The system exists.
Start with a free practice audit. Tell us about your practice in 45 minutes we'll show you exactly where patients are falling through the gaps, and what a system built for your specialty would look like to fix it.
No packages. No pitch. A conversation built around your practice.
